Terms & Conditions

We are Commerce Dotasia Payments Sdn Bhd (Registration No. 201801041004/1303036-W), a company incorporated in Malaysia with business address at Level 9, Menara HLX, No. 3, Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia (“we,” “us”, “our”) which have been appointed and engaged by the Merchant (defined below) to process and facilitate the payment (“Services”).

Please read the following terms and conditions (“Terms and Conditions”) carefully as they apply to Your access to, Your use of our site and Services. By accessing the site and using the Services, You give Your acceptance and agree to be bound by these Terms and Conditions, which shall include the terms, conditions and policies as amended, altered and/or imposed by us from time to time. Your acceptance of these Terms and Conditions shall constitute legally binding agreement between You and us. 

If You do not agree with these Terms and Conditions (in whole or in part), please discontinue accessing and using the Services immediately. 
means the person who uses the payment method of the Acquirer/Provider to make the payment for the product/services you purchase from the Merchant through the Services/site;
means the card issuer, financial institution and providers of the range of payment instrument/methods, which: (a) we are working with; and (b) provides and makes available the payment method You selected in making Your payment to the Merchant;
means the participating merchant or seller which: (a) sells the product/services to You; and (b) appoints/engages us to process and facilitate the payment transaction.
2.1 - We endeavour to provide the Services in accordance with these Terms and Conditions. 

2.2 - It is agreed that: 
3.1 - You acknowledge, represent and warrant that:
3.2 - You shall contact and deal with the Merchant directly in respect of any dispute and/or query relating to the payment and/or fulfilment of the order/purchase You made.
4.1 - The intellectual property rights and copyrights of the site, Services, and all content found on the site and/or related to the Services (including not limited to the text, images, graphics, sound files, animation files, video files, our and Acquirer/Provider’s logo, name, brand, images) (“Content”) shall at all times remain as proprietary rights of us or the respective proprietor. Nothing contained herein shall in whatsoever manner be construed as to commission or transfer the intellectual property rights and copyrights of the same from its proprietors to You.

4.2 - Unless expressly permitted by us, no Content shall be modified, distributed, broadcast, displayed, reproduced, published, licensed, sold, used, copied, retransmitted and/or commercially dealt with in any manner.
5.1 - The links from or to the other sites out of our site are meant to connect or direct You to the log-in pages and/or landing pages of the Acquirer/Provider to initiate and complete Your transaction based on Your selected payment method. 

5.2 - You understand and acknowledge that:
6.1 - We are not responsible for any interruptions or limitations to the Service and result thereof which are caused or contributed by the circumstances beyond our reasonable control, including not limited to: (a) system or service limitations/interruptions which are due to, caused by any act or omission of the Merchant and/or Acquirer/Provider; (b) fraud, abuse, hacking or malicious viruses, misuse of the internet network; (c) loss of data, inability to retrieve data; (d) riot, strike, lockout/labor disturbance; (e) fire, natural disaster, war, pandemics, epidemics; (f) network congestion, telecommunication failure, electrical power failures; (g) any fault, interruption, disruption or malfunction of equipment, tools, utilities, communications, computer (software and hardware) services or networks; (h) government order or change in any law or regulation or any circumstance which renders the performance impractical.

6.2 - The site and Services are provided on an “as is where is” basis and the risk arising out of Your access and usage of the Services shall remain with You to the fullest extent permitted by applicable laws.

6.3 - We do not guarantee and warrant:
6.4 - You agree and acknowledge that we disclaim and are not responsible for:
6.5 - You acknowledge, accept and agree that: (a) the disclaimers, exclusions and limitations of liability set out in these Terms and Conditions is fair and reasonable; (b) the same shall be enforceable to the fullest extent permitted by applicable law.
You shall indemnify and keep us (and our officers, directors, agents, subsidiaries, shareholders, and employees) harmless from and against all claims, actions, losses, demands, costs, expenses and damages (actual and consequential) including legal costs of every kind and nature that we may incur or suffer in any way in connection with:
Your personal data will be processed in accordance with our Privacy Policy which is available at
1.1 - Severability. In the event any provision of these Terms and Conditions is deemed invalid, unlawful, void or for any reason unenforceable under the law of any jurisdiction, that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions in such jurisdiction nor the validity and enforceability of the provision in question under the law of any other jurisdiction. 

1.2 - Assignment. You are not allowed to assign any rights and benefits granted to You hereunder.

1.3 - Relationship. Nothing in these Terms and Conditions shall constitute a partnership, joint venture or principal-agent relationship between You and us, nor does it authorise You to make any representations or incur any costs or liabilities on our behalf. These Terms and Conditions are solely for Your and our benefit and are not for the benefit of any other person or entity.

1.4 - Waiver. Our failure or delay in exercising of any right, power or privilege under Terms and Conditions shall not be operated and deemed as a waiver by us. Our rights and remedies herein are cumulative and not exclusive of any rights or remedies otherwise provided by law. 

1.5 - Entire Agreement. The terms and conditions set forth in these Terms and Conditions and any additional terms and conditions or policies included or referred to in these Terms and Conditions constitute the entire agreement and understandings between You and us.

1.6 - Governing Law and Jurisdiction. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any dispute, action or proceeding arising out of or in connection with these Terms and Conditions shall be submitted to the jurisdiction of the Malaysian courts.
Commerce DotAsia Payments Sdn Bhd is licensed by Bank Negara Malaysia to provide Merchant Acquiring services